Here at Running Cool we go out of our way to get it right the first time. It's why we're still around after 60 years


Service philosophy

Whatever you need, we will go out of our way to make it happen. We call it good, old-fashioned customer service.

This commitment is at the heart of our customer service philosophy. We form genuine relationships with our customers and always act with absolute integrity and loyalty.

We are also committed to only producing horse feeds of the highest quality, using premium natural ingredients and the very best manufacturing techniques. Further to this, every bag of Running Cool Premium Horse feed comes with a 100% money-back guarantee

Produce stores and wholesalers have come to respect and rely on our exceptional customer service and premium quality stock feeds. They know they can be confident that we always get Running Cool products on the shelves quickly and reliably. What’s more, they return to us time and again because they know that our products always have a high demand and patronage.

As part of our service philosophy, we have an “open door” policy whereby you can provide feedback or ask questions of our management team. Such feedback is very valuable to us – and we will use it to continually improve both our customer service and our products.

If you ever have any issues or queries about Running Cool products, please contact us today. We promise to listen, and to work as hard as we can to resolve any questions you have.

Interested in becoming a Running Cool stockist? Call 07 4466 3366 or CLICK HERE to send an email.